Frequently Asked Questions
(Or Things People Wonder About While Drinking Tea)
You've got questions. We've got answers. And possibly too much caffeine.
The Basics (Because Everyone Starts Somewhere)
Q: Are your knives actually handmade?
A: Every single one. We spend questionably long hours at the forge making sure each blade is perfect. It's either dedication or obsession - we're still debating which.
Q: What's with the tea obsession?
A: Look, everyone needs a hobby that doesn't involve sharp objects. Plus, have you tried forging without caffeine? Not recommended.
Q: Do you really offer a lifetime warranty?
A: Yes, based on the maker's life. We tried for immortality, but the paperwork was ridiculous.
Q: Do you ship internationally?
A: Currently, we're keeping our blades within US borders. Sorry, rest of the world - we're working on our geography.
Q: Is shipping really free?
A: Yes, within the continental US. Because paying for shipping is about as fun as dropping a knife on your foot.
Q: How long does shipping take?
A: Typically 3-5 business days, unless Mercury is in retrograde or the coffee machine breaks.
Q: Can I request a custom design?
A: Absolutely! As long as it's legal and doesn't defy the laws of physics, we're game.
Q: How do I care for my blade?
A: Like it's the last knife on Earth. We'll provide detailed care instructions that don't require a PhD in metallurgy.
Q: What's Damascus steel?
A: The short answer: Beautiful. The long answer: A complex pattern-welded steel that makes other knives jealous. Want the really long answer? Email us - we'll try to contain our excitement.
Shipping & Handling (Because Geography Is A Thing)
Custom Orders & Care (The Important Stuff)
[Small Print: Questions about our tea recommendations are always welcome but be prepared for a surprisingly lengthy discussion about steeping times.]