Refunds Policy
Effective Date: November 8, 2024
Version: RC4323-01

Updated by: Campbell, T./Master Bladesmith and Artisan

At Chief Warhammer Blades and Armor Outfittery, we strive to ensure your satisfaction with our products. Please review the following guidelines regarding returns, refunds, and exchanges to understand our policies.

1. Returns Eligibility
You may return most new, unopened items within 30 days of delivery for a full refund. However, please note that we do not accept returns for items that have been:

• Carried, disassembled, or altered

• Used (e.g., cut with, "tried out for a day")

• Damaged or have compromised packaging

In these cases, the item is considered “yours,” and a return will not be accepted.

2. Return Shipping Costs
We will cover return shipping costs if the return is due to an error on our part (e.g., you received the incorrect item). For all other returns, the customer is responsible for shipping costs.

3. Refund Processing
Once we receive your returned item, please allow 7-14 business days for the refund to be processed. Note that this timeframe may vary depending on your bank’s processing times (typically 5-10 business days).

4. Exchanges
As our products are largely custom-made, we do not offer exchanges. If you have questions about an item before purchase, please feel free to contact us for assistance.

5. Amazon Affiliate Products
For items purchased through Amazon Affiliate links, please refer directly to Amazon’s return policy, as these items are subject to Amazon’s return and refund terms.

Returns, Exchanges & Refunds Policy for Warhammer Blades